travel & technology
Information Technology

Bird Group is the largest technology provider to the Indian travel, aviation and hospitality industry. Our range of customised products and solutions are also designed for other industry segments and corporate entities.

Systems & Solutions

  • Providing software connectivity to access Global Distribution Systems (GDS)
  • Passenger Service System (Reservation System)
  • Internet Booking Engine (B2B and B2C)
  • Departure Control System
  • Weight & Balance System
  • Revenue Reconciliation System
  • Check-in Solutions (Web, Kiosk, Roving Agent, Mobile)

Services

  • Customised software development
  • IT and IT enabled services, consulting, migration and support services

Business Process Outsourcing

  • Revenue optimization & inventory management
  • Fares and allied services
  • Contact centre (voice & non voice)
  • Loyalty programs
  • Cargo & logistics

Bird Information System BirdRes RDM Bird Technologies

Bird Information Systems (BIS)

Bird Information Systems (BIS) is a leading technology provider engaged in developing applications engineered to meet corporate requirements, maintaining enterprise critical applications and creating streamlined end-to-end contact center solutions.

BIS provides best in class IT enabled/specialized BPO services, domain expertise in the area of reservations, inventory, booking engine, departure control systems, revenue reconciliation for airlines in addition to facilitating efficient migration and implementation. The plethora of BIS clients include global airlines, travel companies, OTAs & E-commerce leaders amongst many others.

BirdRes

Established in 2009, BirdRes is a B2B distribution channel with a single window solution for all travel needs, offering a wide range of travel based products and auxiliary services.

BirdRes has an impressive presence across 800 cities in India, more than 70 channel partners in the burgeoning aviation, railways, road transport and hospitality industries and has more than 30,000 subscribers. It is also listed among top 5 principle service providers for Indian Railway Catering and Tourism Corporation (IRCTC).

Products and Services: Rail | Bus | Flight | Hotels

Reservation Data Maintenance (RDM)

A joint venture between Lufthansa Commercial Holding (LCH) & Bird Group, RDM was founded in the year 1992. It is an ISO 9001:2015 certified, IT enabled services and solutions provider and an established centre for excellence for the global travel and aviation industry.

The suite of world class back office services offered at the sprawling 77,000 Sqft facility, delivered by a team of almost 500 professionals, include business process outsourcing, software development & testing services , inventory and revenue management, fares & allied services, revenue accounting services , distribution system support services, loyalty programs administration, contact center & help-desk services, cargo and logistics services.

Bird Technologies

Bird Technologies has an impressive portfolio of more than 18000 retail clients, including top airlines and online travel agencies.

A team of 300 professionals provide world class services in the space of digital commerce, data monetization & insights, customer experience amongst other services, enabling $1.5+ billion travel transactions through e-commerce.